• Increase productivity with self-service functionality

Your colleagues are demanding self-service

Your colleagues are used to the flexibility offered by self-service in their private life. Many cloud applications offer self-service functionality to their users.

“Why can’t this become the standard for business?”

Employees are increasingly demanding this type of flexibility from their IT systems. They want to decide whether to give a third party access. And let’s face it, they are best placed to make this decision.

Compliance and governance risks

Without empowering your colleagues with self-service, they will find other ways to work productively and efficiently. They will use filesharing apps to collaborate or the Sales Department starts using CRM Online without knowledge of IT. The company’s data gets out of sight. This results in compliance and governance risks.

  • Who is responsible for providing and revoking access?
  • Who is responsible for decommissioning the workspace once the project has been completed?
  • You may even relinquish ownership of your data and documents!

The challenge for the IT department is to give users the speed and flexibility they want while, at the same time, ensuring that your organisation maintains a high standard of Governance.

PortalTalk is the answer!

PortalTalk provides your organisation with self-service functionality, while giving IT the control they need.

PortalTalk Self service

  • Employees are able to request access to applications using a simple wizard.
  • Approval is then given by the relevant manager. He/she is, after all, in the best position to judge whether the employees work justifies the use of the application.
  • PortalTalk allows managers to distribute access to their employees.
  • PortalTalk allows managers to provide 3rd parties with access to applications. They invite on the basis of the email address.
  • In order to guarantee compliance, PortalTalk regularly sends requests to managers asking them to confirm that the access that they have granted is still necessary.
  • IT department has access to real-time extensive and relevant reports.
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